(916) 933-4485

2201 Francisco Drive #130

El Dorado Hills, CA 95762

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Hours: 10-6 Tuesday-Saturday

STORE POLICIES AND OTHER INFORMATION

Types of payments accepted:

Cash

Credit/Debit cards

Financing through Synchrony Bank (Formerly GE Capital)

Layaway

NO CHECKS

 

General Merchandise Returns:

Merchandise returns are accepted within 30 business days with the following conditions:

-Item must be returned with the sales receipt,

(With invoice number referenced in lieu of receipt is ok.)

-Item must be in new, unused condition with original packaging.

-Returns within 10 days of original purchase will be returned as received. Ie: Cash for cash, credit for credit, etc.

-Credit/Debit returns are subject to a 5% restocking/processing fee.

-Store credit or gift card will be issued as refund after 10 days from purchase.

 

Bicycle Returns:

Bicycle sales are FINAL.

-We can not return OR exchange a bicycle once it is sold and has left the shop. Please make sure the bike you choose is the right one before your purchase.

-Bicycles purchased as a "gift" are not an exception. We have gift cards available if you are unsure of size, or color.  

-We STRONGLY suggest taking a test ride before your purchase.

 

Layaways:

Bicycles and Items may be purchased on a layaway program.

-Require 10% downpayment.

-Choose your plan length with a Maximum of 90 days.

-Refunds are for store credit only.

-Refunds/ store credit is valid for 365 days from original deposit.

 

Special orders:

-All special orders over $40 require a deposit of 50%.

-Special order deposits are not refundable.

-Special order deposits can be used for store credit after a 20% restocking fee of the FULL purchase amount.

 

Taxes:

Local tax rate is 7.5% as of 1/1/2016

 

Abandoned items or bicycles:

All bicycles or Items left over 90 days are considered abandoned.

All abandoned bicyles or items become our property over 90 days.

After 90 days we reserve the right to sell the bicycle or item to cover costs, or donate to local charity.

-Courtesy calls may be given, but are not required prior to the bicycle or item being sold or donated.

 

Lifetime adjustments:

We will keep your bike running and adjusted properly as long as you own it. Applies to ORIGINAL owner only non-transferable. Excludes: Parts/abuse/neglect/cleaning/tube & tire labor/wheel repairs/Hydraulic brake bleeding/suspension fork/shock service. See store for details.